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Thread: [Feedback] [LIVESERVER] New downloadable client.

  1. #201
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    Quote Originally Posted by Remei View Post
    Then look here, has extra info regarding that error: https://forum.thesettlersonline.net/...296#post295296
    Same error

  2. #202
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    I think the something went wrong error is what it says. Something went wrong. Guess what it is.

    This part applies to me. I've gotten it multiple times. I'm not actually having any problems. I just get it sometimes when I close the game.

    Something went wrong when I tried to close the client

    This error message suggests that the client process hasn't shut down correctly. Please find the process (TheSettlersOnline.exe) in your Task Manager (Ctrl+Alt+Delete) and close it manually. Wait for one minute and then try and launch the client again.

  3. #203
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    Quote Originally Posted by Gwalben View Post
    I think the something went wrong error is what it says. Something went wrong. Guess what it is.

    This part applies to me. I've gotten it multiple times. I'm not actually having any problems. I just get it sometimes when I close the game.
    I get that every single time I close out the game. I am not sure how you are supposed to close it, if not by clicking the red button in game. I have found I have to restart my pc numerous times a day because that doesn't shut down properly.

  4. #204
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    Quote Originally Posted by Narasn View Post
    I get that every single time I close out the game. I am not sure how you are supposed to close it, if not by clicking the red button in game. I have found I have to restart my pc numerous times a day because that doesn't shut down properly.
    I get the "something went wrong" when i start the game, not when i close
    and the game isn't starting....

  5. #205
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    Dear Steam Settlers,

    you have probably already heard the news about the upcoming technology change to a Unity version of our beloved “The Settlers Online”. While we are happy, that you can still settle via Steam at the moment, this will unfortunately not be possible with the new interim Air Client or Unity version afterwards.

    Be assured, that we looked into maintaining a playable client for Steam, as we know that many of you really like the platform. In the end we decided to streamline all our Settlers to our official website.
    The Steam version will shut down on the 31.12.2020. However, we are able to offer you an TSO account de-partnering from Steam. This will allow you to access your home island with all it's progress via our website.
    Please get in contact with our support team as soon as possible, if you want to make use of it.

    In line with our terms of sale, we hereby inform you that there will be no refund of any virtual currency you have spent in the game or for any resources you still may own on shutdown date, nor any conversion of any remaining virtual currency to another game.

    Thank you for your ongoing support.
    See you on the other side 😊

    Your Settlers Online Team!

    so if it will not end until the 31st can you please link back the play button to the load pg. and not to the download pg.? ")

  6. #206
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    A Linux users perspective.

    At first, I was disheartened, but after some thought I realised that windows does not care if you activate it, it will display the watermark, and nag, and not allow desktop customisations.. I can live with that.

    I downloaded the latest windows 2020 home, 5.8 gigabytes later I had an ISO. From that I made a virtual machine using virt-manager, giving the minimum requirements of 4G ram, 2 cores and 40G disk. Installed windows to the VM, turning off all the helpful things. It wanted a microsoft account, which I had. After the install was complete, I disconnected the microsoft account by making a local account login. Using edge, I went to the TSO site, and logged in with my uplay account, which took me to the play button and the download button. I downloaded and installed the app, not changing any settings. When it was done, I had to go back to the browser and press the play button, which then launched the client.

    So, with that working, I cloned the VM and now can run 2 on separate servers.

  7. #207
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    Well from what I see nobody else has the issue I have, so I can't see THAT being a priority fix. Just BTW, the issue here is that as soon as I try to launch the client or even open the directory where it's installed, the computer crashes with UNEXPECTED KERNEL MODE TRAP. I can't find any reason for that, and I've run a memory test and tried removing the client and re-installing on a different physical drive, with identical results, so reasonably sure it's not hardware issues - especially as nothing else is crashing like that.

    If I find something else I want to play instead, your loss BB - you could, and should, have addressed this issue 6 months earlier like 'most every other flash-based game did; they converted to other platforms, mostly HTML5.

    ....aaand it works! Turns out it was some clash with my former AV software (which should definitely not cause that kind of failure, especially with no warning) - but hey. As it happened, my AV software has been "end-of-lifed" by $BIGCORP that took over the developer company a few years back, so I had to remove it anyway. And then the game client will work.
    Last edited by BB_Trafffer; 12-23-20 at 04:35 am. Reason: double post

  8. #208
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    Did you ever get a fix for this? I've been trying for a couple of days and that's the only message I ever get also. Your client could not be updated! Sheesh. How wonderful. Just when I actually have time to play and I can't get on! Not happy

  9. #209
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    Quote Originally Posted by Harper49 View Post
    Did you ever get a fix for this? I've been trying for a couple of days and that's the only message I ever get also. Your client could not be updated! Sheesh. How wonderful. Just when I actually have time to play and I can't get on! Not happy
    This should work for you then. You have to access the link below to get the file you need.

    Issue Troubleshooting
    We understand that some of you are experiencing an issue with our new Downloadable Client for The Settlers Online. Please note that we do not currently support 32-bit Operating Systems, or macOS at this time; support will be added in an update in January 2021. You must be running a 64-bit version of Windows to proceed.

    We have identified an issue where a file is missing from the installation, that can be resolved by the following steps:
    Please make sure you've attempted to start the client at least once so that the necessary folders are created
    Download this file - you may need to right-click the link and choose "Save Link As" depending on your browser
    Navigate to the following folder on your device: C:\Users\YourUsernameHere\AppData\Local\Ubisoft\Th e Settlers Online\Client



    You can also copy and paste the following into the Windows Explorer search bar: %LOCALAPPDATA%\Ubisoft\The Settlers Online



    If you see an existing "client.swf" file, please delete it



    Paste the file you downloaded in step#1 into the "Client" folder
    Close the folder and attempt to run the client via the "Play Now" button on the website - please give it 5-10 minutes upon running to allow it to load.
    https://forum.thesettlersonline.net/...l=1#post295296

  10. #210
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    ok.. new bug with the client (well i just discovered it)
    got the xmas quest for making gold bars.. soo i figured i'd make sure the gold chain was buffed
    while checkin eco .. i saw that the golden coinage tribute showed unbuffed.. so i clicked it to see.. nope its super glowing... but click it IT doesn't show the buff either.. so nothing shows that its taken and using the buff.. so the buff is wasted

    shows its buffed (its top of 3)... but not using buff
    https://snipboard.io/WxMXb0.jpg
    eco shows unbuffed also
    https://snipboard.io/zHQ72M.jpg

    coinage tribs (not golden) conversely buff fine

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