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Thread: Error with the new client - Something went wrong

  1. #21
    Recruit
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    Zeus
    Ticket , forum...... how can i get in contact with someone who can help me?

  2. #22
    Settler
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    Quote Originally Posted by asdGaming View Post
    Any news about "something went wrong"? i still have this issue......
    Is that the error when you close the app down?

  3. #23
    Mayor
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    Quote Originally Posted by hades8840 View Post
    Is that the error when you close the app down?
    thats when i get it

  4. #24
    Veteran General
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    Quote Originally Posted by asdGaming View Post
    Ticket , forum...... how can i get in contact with someone who can help me?
    you wait your turn - no response means others are ahead of you in the ticket department

    Unless you are using a 32bit system, windows 7/8, playing on a mac or linux - there should be a solution in the problem solving threads that will work for you.

    edit - I notice you are doing the windows 7 thing. I am betting you are missing files, there are solutions about which files you may need to download in one of these threads.

  5. #25
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    Quote Originally Posted by hades8840 View Post
    Is that the error when you close the app down?
    When i start the game

    And the game doesn't start.


    I have tried all the tips from other thread too, but the problem is still present

  6. #26
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    I have yet to be able to get the download for game play to install. keep getting message that the client file cannot be updated. so can't play our game with tech support to correct this problem

  7. #27
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    have walked thru all the directions for trouble shooting, dissabled defender and turn off all the cookies I can find, nothing gets me past the same message

  8. #28
    Noble Eriond's Avatar
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    Zeus
    When I get this error, I open the Windows task manager and find that "The Settlers Online" client is still running (although not visible anywhere). I kill the task, and then I can open the game again.

  9. #29
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    I run up tp date Windows, 6 bit PC, Read and Reread help still not working
    they only had a year to solve this, guess we are not needed ?

    still no news on this issue......
    Where are the programmer ???

  10. #30
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    my message keeps coming up can't client file and will not download game play

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