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Thread: Changing over from Facebook login

  1. #1
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    Changing over from Facebook login

    So i have an odd question.

    Is there any way to change over from my Facebook login to just a uplay or normal email login and not lose my current progress within the game?

    I fear that if I continue to use my Facebook login that when Unity rolls around, I'll be locked out from logging in.

    Any information will be helpful. Thank you.

  2. #2
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    same problem

  3. #3
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    Quote Originally Posted by projekt3000 View Post
    So i have an odd question.

    Is there any way to change over from my Facebook login to just a uplay or normal email login and not lose my current progress within the game?

    I fear that if I continue to use my Facebook login that when Unity rolls around, I'll be locked out from logging in.

    Any information will be helpful. Thank you.
    There was a whole thread on how to do this back around December 11th. I moved my login from facebook and as long as you don't end up creating another account it works fine (i.e. pay very close attention to the instructions).

  4. #4
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    Zeus
    Please check this thread.

  5. #5
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    What is the typical timeframe to receive the email after deleting your Facebook link to re-register with an Ubisoft account? I tried doing this several hours ago but never got one. With the forcing of host migration by the 25th of this month, I need to know what to expect so I don't get locked out of my account.

  6. #6
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    Any information on this? I don't want to get locked out of my account.

  7. #7
    Settler Virtuous's Avatar
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    Quote Originally Posted by projekt3000 View Post
    What is the typical timeframe to receive the email after deleting your Facebook link to re-register with an Ubisoft account? I tried doing this several hours ago but never got one. With the forcing of host migration by the 25th of this month, I need to know what to expect so I don't get locked out of my account.
    I don't know how you have still been able to use your facebook login up to this point. I couldn't use my facebook login after dec 17.

    You could be waiting a very long time for that email. I waited almost 3 weeks. I added and deleted the link to facebook multiple times in hopes of receiving that email and never got it. I had to send support messages multiple times before finally getting a response which allowed them to send me the email, however, they sent me the wrong email twice before they sent me the correct one and by then I had already followed the steps from the wrong email which created a brand new account on TSO using my original email address, so when they sent me the actually correct email, I had to use a brand new email address to have my existing account moved over to it.

    I also had to answer a bunch of questions regarding my account to prove that the existing account was actually mine, like how many of each specialist I had, when I last bought gems and what I spent them on, what level I was in the game, list a few names from my friends list, etc. Then they finally sent me the correct email to have my account switched from facebook to the Ubisoft login. All of that took a little over 3 weeks. I got locked out of the game 3 days before the xmas event started and could only finally get back into the game with 3 days left on the first removal stage of the event.

    So, if I were you and don't want to miss out on any events, get started on the support messages now and send one or 2 every day until they finally respond and get through all the hassles of the merge before any events are scheduled to begin.

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