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Thread: connection to server lost

  1. #1
    Soldier
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    connection to server lost

    I keep getting this connection to server lost message whenever I try to login. I cleared google chrome's cache but still the same. Please Help

    https://imgur.com/OrUIJBy

  2. #2
    Settler RMAGPILE's Avatar
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    Same here. Tried Edge, Firefox and Chrome. Tried clearing cache and incognito browser on all 3. Still cannot get to my island. Filed ticket. Help!

  3. #3
    Settler Pteris's Avatar
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    Day 8 of this... (August 12, 2021)

    Thanks BB! The game is now completely broken as it will not even load my Avatar or Island...

    Connection Issue - "Connection to the server has been lost. Please wait while we try to resolve this issue."

    "Connection to server lost. Please click OK to refresh your client."

    Which Reloads the game to see...

    Connection Issue - "Connection to the server has been lost. Please wait while we try to resolve this issue."

    "Connection to server lost. Please click OK to refresh your client."

    https://www.flickr.com/photos/193620.../shares/7JAnLk


    Sigh! ;(

    BB_Trafffer I sent you two Private Messaged as of August 5, 2021 and yet have had no reply or fix so I can play the game... Also no reply and/or fix from Support... Pteris

    UPDATE: For Pteris the August 4, 2021 introduced 'Hammer Man' / 'No Connection to the Server' bug was resolved 28 days later with the September 1, 2021 maintenance.

  4. #4
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    BB_Trafffer's Avatar
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    If you have a login issue (hammer man/connection issue) please send me a private message (you can do it here) with your In-Game nickname.

  5. #5
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    Thank you for all reports regarding the connection issue. The dev team is working on a solution.

  6. #6
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    Quote Originally Posted by Pteris View Post
    Day 3 of this... (August 6, 2-21)

    Thanks BB! The game is now completely broken as it will not even load my Avatar or Island...

    Connection Issue - "Connection to the server has been lost. Please wait while we try to resolve this issue."

    "Connection to server lost. Please click OK to refresh your client."

    Which Reloads the game to see...

    Connection Issue - "Connection to the server has been lost. Please wait while we try to resolve this issue."

    "Connection to server lost. Please click OK to refresh your client."

    https://www.flickr.com/photos/193620.../shares/7JAnLk


    Sigh! ;(

    BB_Trafffer I sent you another Private Message today August 5, 2021
    any luck getting it fixed yet?

    same error since the last update.

  7. #7
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    When it is said that the dev team is working on a solution.. what does that mean exactly? I'm just a bit curious.

  8. #8
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    Quote Originally Posted by Kronostheinsane View Post
    When it is said that the dev team is working on a solution.. what does that mean exactly? I'm just a bit curious.
    my comments probably violate TOS ;-)

  9. #9
    Settler Pteris's Avatar
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    27 days now unable to play at all still on August 31, 2021.

    BB_Trafffer I sent you two Private Messaged as of August 5, 2021 and yet have had no reply or fix so I can play the game... Also no reply and/or fix from Support yet...

    Pteris

    UPDATE: For Pteris the August 4, 2021 introduced 'Hammer Man' / 'No Connection to the Server' bug was resolved 28 days later with the September 1, 2021 maintenance.

  10. #10
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    Quote Originally Posted by Tarzustto View Post
    I keep getting this connection to server lost message whenever I try to login. I cleared google chrome's cache but still the same. Please Help

    https://imgur.com/OrUIJBy
    I've been getting this issue since the update too. Any help would be much appreciated!

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