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Thread: Cannot log in after 9 Feb update: Connection Failed

  1. #1
    Soldier
    Join Date
    Jul 2012
    Posts
    70
    World
    Zeus

    Cannot log in after 9 Feb update: Connection Failed

    I cannot log in anymore after the 9 Feb update. I get the famous "Connection Failed" error. I've tried restating, clearing cache, try another browser, try the client, etc, etc... but none works for me. Now it's 3 pm EST and I think servers went online around 10 am. Or are the servers still offline although the log in page says update completed?! Anyone else having log in issues?

  2. #2
    Settler
    Join Date
    Aug 2013
    Posts
    246
    World
    Ares
    I am not able to log in either.
    Enjoy your own life without comparing it with that of others.

  3. #3
    Recruit
    Join Date
    Jun 2020
    Posts
    21
    World
    Zeus
    Same on all 3 eu servers but why not a shock that the German servers are working.....

  4. #4
    Soldier
    Join Date
    Jul 2012
    Location
    AL, USA
    Posts
    52
    World
    Zeus
    I was able to log in after the maintenance. However, I now too am getting the Connection Failed error.

  5. #5
    Settler
    Join Date
    Aug 2013
    Posts
    246
    World
    Ares
    Quote Originally Posted by lordloocan View Post
    Same on all 3 eu servers but why not a shock that the German servers are working.....
    Give them time I'm sure they will get to those ones :P
    Enjoy your own life without comparing it with that of others.

  6. #6
    Recruit Pepper1009's Avatar
    Join Date
    May 2012
    Location
    East Coast, USA
    Posts
    33
    World
    Zeus
    It is now 3:41pm East Coast USA - times shown on forum comments seem to be all over the place, so I can't tell exactly WHEN the maintenance was extended by two hours. And was that done twice? Is there a projected time for completion?

    This comment on the game home page is a joke, right? "We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information." There is also a Facebook page link. The last post to the FB page that comes up from their link was in May 2021, so how exactly do we get 'more information' from this abandoned FB page? Is there a Project Manager in the house, BB? ....ggggeeeezzzzz....

  7. #7
    Settler
    Join Date
    Aug 2013
    Posts
    246
    World
    Ares
    I just got into game!
    Enjoy your own life without comparing it with that of others.

  8. #8
    Soldier
    Join Date
    Jul 2012
    Posts
    70
    World
    Zeus
    Finally I just got in too... now to check what this update broke

  9. #9
    Soldier
    Join Date
    Jul 2012
    Location
    AL, USA
    Posts
    52
    World
    Zeus
    Ok back in BUT this is a recurring issue so are you rationing the numbers of logins, the amount fo time online, or what???
    It's not funny if I'm not quacking.

  10. #10
    Community Manager
    BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    826
    World
    Zeus
    Hello.

    Is anyone still having trouble logging in?

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