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Thread: general error has pops up

  1. #1
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    general error has pops up

    was buffing friend and general error popped up kicking me to home page. i tried to submit a ticket and got the same message. every time i log into the game it keeps popping up and logging me out i tried different browsers and the same thing pops up.

    and please dont tell me to submit a ticket the game is so broken for me it wont let me so dont ask me to its no use. also really making me love the fact i spent money on this game really getting my moneys worth out of it.

  2. #2
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    Ares
    Same here - general error every time, any browser

  3. #3
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    Me too, cant login more than 5 minute here. After that cant login at all, at any browser. I think all player have the same issue here, looks like this problem just appeared today.

  4. #4
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    seems to be widespread on both servers. cant log into the game more then 5 min before getting kicked then taking 5 min just to log in my account.

  5. #5
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    Ares
    Same problem here

  6. #6
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    Thank you for your comments about this situation. The technical team is already working on a solution. Right now we have no ETA, but we will keep you updated. Thank you for your patience and once again, we are truly sorry about the inconveniences this caused

  7. #7
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    taff i tried to send a direct message about the issues i dont know if it sent or not. glade to know the devs are working on a fix. wasnt sure if it was just me or a widespread issue.

  8. #8
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    Quote Originally Posted by jackrk View Post
    taff i tried to send a direct message about the issues i dont know if it sent or not. glade to know the devs are working on a fix. wasnt sure if it was just me or a widespread issue.
    I received your message, thank you It's a global issue (other Ubisoft games are also having similar issues).

  9. #9
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    Update:

    Thank you for your patience while we have been investigating these issues. The online services for a number of our titles, and Ubisoft Connect should now be recovering and we are continuing to work on a full resolution for these issues.

  10. #10
    BITSANDBYTES
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    Login page links to facebook for info on problem - but latest info there from BB is xmas event

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