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Thread: can't get into game this morning

  1. #11
    Recruit
    Join Date
    Dec 2017
    Posts
    24
    World
    Ares

    clearing Unity cache doesn't help, restarting browser/computer doesn't help.

    Trying to log in now. I see my island, then it goes BACK to a loading screen, then I get a "Uplay not available" notice while my island and chat loads underneath. Game appears completely operable, but any attempt to get rid of the "Uplay not available' message restarts the process.

    Error messages I am seeing along the way are:
    2play:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
    play:1 Uncaught (in promise) undefined

    f46d1676969f857195e01e62445c0903.js:1 warning: 2 FS.syncfs operations in flight at once, probably just doing extra work

    f46d1676969f857195e01e62445c0903.js:1 The JavaScript function 'Pointer_stringify(ptrToSomeCString)' is obsoleted and will be removed in a future Unity version. Please call 'UTF8ToString(ptrToSomeCString)' instead.
    Attached Images

  2. #12
    Recruit
    Join Date
    Dec 2017
    Posts
    24
    World
    Ares
    Was finally able to log on 4 or so hours after whatever was causing that issue.

  3. #13
    Soldier
    Join Date
    Jul 2012
    Posts
    81
    World
    Zeus
    I also can't get into the game. Though since every single person I know has moved on due to this being a buggy disaster, I would still like to play.

  4. #14
    Recruit
    Join Date
    Feb 2015
    Location
    california
    Posts
    1
    World
    Zeus
    Any word on the servers right now my game bugging and wont load? 10/05/2022

  5. #15
    Recruit
    Join Date
    Jun 2021
    Posts
    45
    World
    Zeus
    I can not log in. BlueByte out to lunch again?

  6. #16
    Community Manager
    BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    589
    World
    Zeus
    Hello Settlers.

    There has been a global unexpected outage. This issue has now been resolved and everyone should be able to log in again.

    We apologize for this inconvenience.

  7. #17
    Recruit
    Join Date
    Dec 2011
    Location
    on a farm
    Posts
    39
    World
    Zeus
    i was able to get back on for halloween event, but as soon as it ended back to the loading bar freezing then i get server disconnected and the hammer guy. I refresh it and it refreshes or it goes back to home page to do all over again. i got on for a brief moment to see another event, only to have the island freeze when i visitor do a adventure. try to reload now im locked out again.

  8. #18
    Community Manager
    BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    589
    World
    Zeus
    Please reach out to our Support Team.

  9. #19
    Recruit
    Join Date
    Dec 2011
    Location
    on a farm
    Posts
    39
    World
    Zeus
    i did, but its same old clear cache an cookies. after 11 years i know those are the first steps and i dont bring up problems until after i done that , maybe i will get on by xmas, guess i miss event an all prizes

  10. #20
    Recruit GreenEyed's Avatar
    Join Date
    Dec 2012
    Location
    S Califormia
    Posts
    35
    World
    Zeus
    Sent msg to Support Team.
    This is what I get when I try to log into (Play Now) Zeus or Ares this week:

    abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20111) at stackTrace (https://ubistatic-a.akamaihd.net/001...17d.js:3:20393) at abort (https://ubistatic-a.akamaihd.net/001...f217d.js:3:992) at getBinary (https://ubistatic-a.akamaihd.net/001...17d.js:3:16934) at https://ubistatic-a.akamaihd.net/001...17d.js:3:17316
    Gangstermind Sicilian Boss

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