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Thread: Excelsior allows only 1 action per log on

  1. #1
    Recruit
    Join Date
    Apr 2018
    Posts
    16
    World
    Zeus

    Exclamation Excelsior allows only 1 action per log on

    The Excelsior is limited to one action per log on. It appears full functional when opened, but after a single spin or collection. all of the purple buttons, the complete button.and the category headings turn grey. They can no longer be clicked. I cannot change categories . . .Letters to Travel logs to Books. After refreshing, everything appears normal and I get 1 action. Rinse and repeat. The counters for the number of earned snippets functions as does the counter for the number of crystals used. I assume it is accurate. There is no graphic displaying the rewards of the spin. The quest graphic from the completion button does appear.

    This started spontaneously a day or so before the maintenance after the maintenance right after Anniversary event ended. I apologize for the confusion but close as I can get. I know of only 2 others who had the same problem

    My browser is Firefox and my internet connection is fast and reliable for the most part. I have cleared the cache several times.

    I would greatly appreciate it if you could pop onto my isle and give it a tweak or two and put it back to normal. It was an important part of the game. Thank you in advance

  2. #2
    Community Manager
    BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    824
    World
    Zeus
    Thank you, we are looking into this issue. Could you please try Edge Browser to see if it still occurs?

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