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Thread: Cannot start game after March 13 update

  1. #11
    Recruit
    Join Date
    Dec 2011
    Location
    on a farm
    Posts
    13
    World
    Zeus
    even with the hotfix, i still cant get past the loading bar

  2. #12
    Recruit
    Join Date
    Apr 2014
    Location
    Stonington, IL
    Posts
    7
    World
    Ares
    Same here. Nothing has been fixed. Messed up again. This is becoming a common issue for over a year now.

  3. #13
    Recruit mummsy's Avatar
    Join Date
    Jun 2014
    Location
    Missouri
    Posts
    17
    World
    Ares
    Still not able to load island in Chrome. when will this be fixed?

  4. #14
    Recruit RockLizardSpock's Avatar
    Join Date
    Jan 2013
    Location
    Iowa, U.S.A.
    Posts
    6
    World
    Ares
    03-18-2024 Still no fix and no useful response from "Paul" at TSO Support

  5. #15
    Recruit
    Join Date
    Apr 2014
    Location
    Stonington, IL
    Posts
    7
    World
    Ares
    Looks like I wont be playing this years Easter event. Unable to load my island. The quietness from support is just not expectable. Don't care about the players. The so called fix was a joke, did nothing to fix the issue at all.

  6. #16
    Recruit
    Join Date
    Dec 2011
    Location
    on a farm
    Posts
    13
    World
    Zeus
    still can not get past the loading bar

  7. #17
    Recruit
    Join Date
    Apr 2014
    Location
    Stonington, IL
    Posts
    7
    World
    Ares
    still unable to get into the game. cannot get passed the brown bar. looks like I am done with this game. No response from anyone of importance for this game.

  8. #18
    Settler map42's Avatar
    Join Date
    Sep 2011
    Location
    CA, USA
    Posts
    118
    World
    Zeus
    The hotfix broke my ability to play using Chrome, but I was able to finish loading the game with Edge.
    It took over an hour, reloading as it got stuck, but finally finished loading. Now it loads fairly normal.

  9. #19
    Recruit
    Join Date
    Apr 2014
    Location
    Stonington, IL
    Posts
    7
    World
    Ares
    that did not work for me. This game is not worth my time now. Have had issues with this game since last year's easter event when I got locked out towards the end. I don't think they have any idea what the issue is with the game. Something was written into the program to start this year's easter event that caused this problem for a number of players. This game has gone downhill ever since they wanted to go with something new.

  10. #20
    Community Manager
    BB_Trafffer's Avatar
    Join Date
    May 2020
    Posts
    826
    World
    Zeus
    Hello Settlers. We have implemented a potential fix on our test server that should resolve the loading issue. Please go to our test server here and let us know if it works.

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