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Thread: A general error has occurred. Please refresh the page and try again.

  1. #1
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus

    Angry A general error has occurred. Please refresh the page and try again.

    For the past few weeks players have been getting what appears to be randomly kicked from the server and disconnected with the following error: A general error has occurred. Please refresh the page and try again.






  2. #2
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus
    I notice the the connection to the forums is randomly unstable too, often resulting in the forums failing to be responsive. Could it just be an overall server network issue?


  3. #3
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus

  4. #4
    Veteran General
    Join Date
    Oct 2013
    Posts
    600
    World
    Ares
    I showed up but quit because nobody else did since they either can't login or are just annoyed, even though I personally wasn't having much problem with logging in for the most part. First time I stopped playing since 2013 right in time for that Halloween event, but this game somehow keeps getting more broken, as if Unity wasn't bad enough.

  5. #5
    Soldier
    Join Date
    Nov 2011
    Location
    Austin,TX
    Posts
    55
    World
    Zeus
    Today I couldn't login for about an hour - looks like it was stuck with Ubisoft security login :/ . I also had problems hitting the forums. I agree - game is getting less stable. I get the site is under maintenance message.

  6. #6
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus



  7. #7
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus
    The Settlers Online and Ubisoft obviously have some kind of server or networking issue.

    Loss of connection with "A general error has occurred."


    General Error developer console errors.


    Refreshing General Error networking issue results in the following Maintenance page with broken images.


    The "General Error" and kick from server often results in being kicked from being logged into Ubisoft too.

  8. #8
    Soldier
    Join Date
    Sep 2015
    Posts
    86
    World
    Ares
    There have been numerous issues with the game this event. Taking more than an hour to log in, the game crashing and then giving a message saying "you are not allowed to play on this server," and of course the omnipresent general errors.

    With the game so unstable, does BB really think it's a good idea to bring in a new event (the Guild Fest) that involves players doing co-op adventures? I can't imagine anything more frustrating than trying to do co-op adventures with people experiencing "general errors" and being kicked from the game, then being unable to log back in. Meanwhile the other players in the adventure are stuck and can do nothing but sit around waiting and hoping the missing player can get back in soon.

    Please, BB, fix the game issues before bringing in your new event. I for one will not waste my time on co-op adventures with the game so unreliable.

  9. #9
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus
    Apparently Facebook reports of the server/network issues are being ignored too?





    https://www.facebook.com/CastleEmpir...5cku74R8HBSKGl



    https://www.facebook.com/CastleEmpir...5cku74R8HBSKGl

  10. #10
    Settler
    Join Date
    Jun 2015
    Posts
    111
    World
    Zeus

    Exclamation


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